Community Care Access Centre / Placement

Community Care Access Centres (CCAC) are not-for-profit community agencies, which are responsible for the direct provision of information and referral services, placement coordination services and case management.

CCACs can provide help with three different types of placement:

  • Long-term care facility;
  • Short-term stay;
  • Crisis placement (when the client's support network has broken down and immediate admission to a long-term care facility is necessary. In this instance the client will be placed in the first suitable facility that becomes available. Clients may transfer to another facility they prefer at a later time).

If clients need services while waiting for placement, CCACs make the necessary referrals and connect them to the appropriate services and service providers.

CCACs are funded by the Ministry of Health and Long-Term Care and governed by government-appointed Boards of Directors.


Toronto Dementia Network